Refund & Returns Policy for Techronyx Store

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1. General Return Policy

Since Techronyx Store operates as an affiliate platform connecting you with third-party sellers, all return and refund requests must be handled directly with the seller who fulfilled your order. We do not manage inventory, shipping, or product quality control directly.

2. How to Initiate a Return

1. Check your order confirmation email for seller contact information
2. Contact the seller within 5 days of delivery (timeframe varies by seller)
3. Follow the seller’s specific return instructions

3. Return Conditions

To qualify for a return, items must typically be:

• In original condition (unused, unopened, with tags)
• In original packaging
• Accompanied by proof of purchase

Note: Some sellers may charge restocking fees or return shipping costs.

4. Refund Process

• Approved refunds will be processed by the original seller
• Refund method depends on original payment:
  • Credit/debit cards: 3-10 business days
  • PayPal: Typically 1-3 business days
• We cannot expedite refunds as they are processed by sellers

5. Non-Returnable Items

Some items may be exempt from returns:

• Digital products
• Personalized/custom items
• Perishable goods
• Intimate hygiene products

6. Damaged or Defective Items

If you receive a damaged/defective product:

1. Document the issue (photos/video)
2. Contact the seller within 48 hours of delivery
3. Most sellers will offer replacement or refund

7. Shipping Returns

• You are responsible for return shipping unless the error was the seller’s
• We recommend using trackable shipping methods
• Original shipping costs are non-refundable unless required by law

8. Cancellations

Order cancellations may be possible if:

• Requested within 24 hours of purchase
• The order hasn’t been processed for shipping
  Contact the seller immediately via your order confirmation email.

9. Disputes

If you cannot resolve an issue with a seller:
📧 Contact us at: info@techronyx.store
We’ll mediate between you and the seller, though final resolution depends on the seller’s policies.

10. Policy Changes

We may update this policy. Check this page periodically for updates.

Note: This policy does not affect your statutory rights under consumer protection laws in your country.